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后台可以直接发。选择订单信息主题，但是注意不要出现好评字样，只能说给反馈或者评价。

也可以用erp获取客户邮箱地址发索评邮件。

索评邮件模板 ：

Dear XXX,

 

Thanks for your order.

We hope you have an enjoyable shopping experience.

What's the one thing we can do to improve your shopping experience?

Please tell us as honest as you can!

We want to know your opinion about this product.

Would you mind taking a moment and sharing your feedback with others?

 

If you are willing to leave us a feedback, here's how:

 

1. Do one of the following:

1)Go to http://www.amazon.com/feedback

2)Go to Your Orders, and then click Leave Seller Feedback. Order ID: XXXXXXXXXX

 

2. Find your order, and then select the options that best reflect your experience.

 

3. Click Submit Feedback.

 

Thanks again for your trust,

 

XXX  Customer Service Team

 

Hi  xxx !

Thanks for shopping with us!

Can we ask a favor?

We want to improve your shopping experience. What’s the one thing we can do to improve your shopping experience? Please be as honest as you want to be (we can take it).

Share your thoughts here. [link to review sites or review funnel]

Have a nice day ，

XXX  Customer Service Team

 

Hi xxx ,

We’ve really enjoyed working with you. We’re excited to see the pay off our work generates for you. Looks like it’s going to be amazing.

Quick question for you.

What could we have done better? Please share your thoughts here. [link to review sites or review funnel] Any feedback you can give would be incredibly helpful.

Thanks again for your trust,

XXX  Customer Service Team

Dear  Jan,

You’re incredible. Thanks so much for being willing to share your honest feedback with [prospect]. I really appreciate your help on this.

Would you be willing to share the basic idea behind your feedback [here – review site link or review funnel]?

If not, no worries.

XXX

XXX  Customer Service Team

收到买家好评后

Dear valued customer,

Thank you for your positive comment. Your encouragement will keep us moving forward.

We sincerely hope that we’ll have more chances to serve you.

Yours Sincerely,

XXX  Customer Service Team

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