问答详情
老师好!
我有一款小贴纸,是Supreme图样的,单价才3.47USD,一共卖了9个。
业绩通知里收到了通知被版权方投诉了,让我联系对方撤诉。(但是并没有联系邮箱地址,我的店铺注册邮箱里并没有收到投诉邮件。)
我已经把产品下架了,请问接下来要怎么操作?如果可以自行联系,那么有什么注意的要点,并且有邮件范文吗?
谢谢!
附邮件原文:
We are writing to inform you that your disbursements from your seller account have been placed on hold. We took this action in accordance with a Temporary Restraining Order issued by a federal court. Items that infringe another party's copyright, patent, trademark, design right, database right, or other intellectual property or other proprietary right are prohibited. For more information on this policy, search on "Prohibited Content" in seller Help.
To resolve this dispute, we suggest that you contact the rights owner directly:
Chapter 4 Corp.
c/o Allyson Martin
Greer Burnes & Crain
300 S. Wacker Dr. Suite 2500
Chicago, IL 60606
T: 312-360-0080
E: 312-360-9315
If you resolve this matter with the rights owner, please advise them to contact us to withdraw their complaint.
Please be advised that we are not in a position to provide any further information regarding this action, nor to address any messages directed to us in appeal. We may not respond to further emails about this issue.
Failure to comply with our policies may result in the removal of your Amazon.com selling privileges.
We appreciate your cooperation.
Sincerely,